Bruns, Maren: Inter-organisational innovation processes in the agrifood industry : An approach to improving management support services applied to the meat industry. - Bonn, 2011. - Dissertation, Rheinische Friedrich-Wilhelms-Universität Bonn.
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author = {{Maren Bruns}},
title = {Inter-organisational innovation processes in the agrifood industry : An approach to improving management support services applied to the meat industry},
school = {Rheinische Friedrich-Wilhelms-Universität Bonn},
year = 2011,
month = mar,

note = {The goal of this study was to develop an approach by which the service portfolios of innovation brokers can be aligned to become customer oriented. In this context the role of the innovation broker was defined as a service provider within an innovation network, who is focused on supporting the other network actors (service recipients) in the innovation process.
The concept development is based on three empirical studies. Approximately 700 companies from the meat industry were surveyed for the service recipient oriented analysis. This quantitative analysis was supplemented by a qualitative analysis in the form of three case studies. For the service provider oriented analysis, a pilot organisation acting as an innovation broker was looked at.
The proposal developed in this study is essentially comprised of three elements:
1. A structured procedure for determining the demand for support
The results show that the scope of support increases significantly when the size of the cooperation consortium grows, there is a lack of suitable personnel in the company for innovation projects, there is a lack of knowledge and access to the new markets being striven for, there is a lack of strategic alliances between stages in the value chain as well as experience in initiating, applying for and implementing publicly funded projects.
2. A catalogue of support services
A catalogue with 37 specific support service elements was defined. These can be categorised into four aspects of inter-organisational innovation processes. They relate to the initiation and preparation of innovation activities, the realisation of innovation activities, the dissemination of knowledge and networking with actors within the innovation system.
3. Definition of key performance indicators to characterise the development of networks, which create the basis of a continuous improvement process
Branch-specific key performance indicators on how the financial capacity to implement planned innovation activities, member numbers and contributions within the network, personnel of the innovation broker as the central operating actor in the network, as well as the support ratio as a dimensionless key for quantifying the scope of support in interactions, constitute the basis for a continuous improvement process and serve benchmarking with other networks.},

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