Strategies for Managing Linked Enterprise Data

Abstract

Data, information and knowledge become key assets of our 21st century economy. As a result, data and knowledge management become key tasks with regard to sustainable development and business success. Often, knowledge is not explicitly represented residing in the minds of people or scattered among a variety of data sources. Knowledge is inherently associated with semantics that conveys its meaning to a human or machine agent. The Linked Data concept facilitates the semantic integration of heterogeneous data sources. However, we still lack an effective knowledge integration strategy applicable to enterprise scenarios, which balances between large amounts of data stored in legacy information systems and data lakes as well as tailored domain specific ontologies that formally describe real-world concepts.<br /> In this thesis we investigate strategies for managing linked enterprise data analyzing how actionable knowledge can be derived from enterprise data leveraging knowledge graphs. Actionable knowledge provides valuable insights, supports decision makers with clear interpretable arguments, and keeps its inference processes explainable. The benefits of employing actionable knowledge and its coherent management strategy span from a holistic semantic representation layer of enterprise data, i.e., representing numerous data sources as one, consistent, and integrated knowledge source, to unified interaction mechanisms with other systems that are able to effectively and efficiently leverage such an actionable knowledge. Several challenges have to be addressed on different conceptual levels pursuing this goal, i.e., means for representing knowledge, semantic data integration of raw data sources and subsequent knowledge extraction, communication interfaces, and implementation. <br /> In order to tackle those challenges we present the concept of Enterprise Knowledge Graphs (EKGs), describe their characteristics and advantages compared to existing approaches. We study each challenge with regard to using EKGs and demonstrate their efficiency. In particular, EKGs are able to reduce the semantic data integration effort when processing large-scale heterogeneous datasets. Then, having built a consistent logical integration layer with heterogeneity behind the scenes, EKGs unify query processing and enable effective communication interfaces for other enterprise systems. The achieved results allow us to conclude that strategies for managing linked enterprise data based on EKGs exhibit reasonable performance, comply with enterprise requirements, and ensure integrated data and knowledge management throughout its life cycle.